The services offered by home care companies like ours are not covered by the government. The government typically only covers a limited number of visits by a nurse, physical therapist, or occupational therapist after a hospital stay or for homebound clients who have high medical needs. However, if you have a long-term care insurance policy, your policy benefits can help pay for your home care. We can help you better understand your policy benefits and provide assistance in submitting all ongoing claims. See the next question for more information.
Q: Do you accept my Long-Term Care Insurance?
A: Home Care Assistance accepts Long-Term Care Insurance. If you are unsure about whether or not your insurance policy covers our services, we can help you. Our partner company, FHS SeniorCare Payment Solutions®, can verify your benefits upfront and shoulder all of the time-consuming work of submitting claims, following up with the insurance company, and monitoring the reimbursements by taking the Assignment of Benefits. “FHS” and Home Care Assistance are your advocates in case your claims are denied, delayed or appealed. With 30 years’ experience helping families with Long-Term Care Insurance, you can rely on us to handle it all:
Explain exactly what your policy covers
Ensure you receive all the benefits you’re entitled to
Weekly claims filing and follow-up
Faster approvals and reimbursements
Support for denials, delays, and appeals plus ongoing advocacy