About Our Staff
Owner and Business Operations
Tom is driven to exceed client expectations and believes that when working with an elder aging in home, communication between the client, family members, and HCA needs to be superior. Tom has a 26-year background in executive management roles primarily focused on client account management, customer service, hiring, and training. His role with HCA is to oversee daily business operations as well as assisting in screening, selecting, and training caregivers and continue to build Vermont’s finest team of caregivers. Tom is a graduate of Swarthmore College. Outside of work he enjoys time with his wife Stacy, two teenage daughters and their 3 dogs. Tom has worked as a volunteer ski instructor with Vermont Adaptive Ski and Sport for the past 5 years and has been active in the Underhill Recreation Committee for over 10 years.
Stacy Lee, CMC
Owner and Client Care Manager
Stacy has worked in both the hospital and home health settings as a Registered Nurse. She gained experience in a wide variety of hospitals including John Hopkins Hospital, Yale-New Haven Hospital, and FAHC/UVM Medical Center. Areas of experience include Oncology, Medical/Surgical and Critical Care/Trauma in the hospital setting. She also worked with the VNA of Chittenden and Grand Isle counties in the Pediatric high tech program. Over time, she learned to appreciate a holistic view of wellness and her desire is to help clients live happy and healthy lives at home. Stacy’s role is overseeing care plans and ensuring the highest standard of professionalism from all members of the care team. Stacy will work directly with families to make sure clients are happy over the course of our service. Recently, Stacy became a Functional Medicine Certified Health Coach. She is also received a CMC (Care Manager, Certified).
Associate Client Care Manager
Bernadette came to HCA because of a strong personal connection with our aging population. Both her mother and grandfather passed from Alzheimers and her brother Greg O’Brien (author On Pluto Inside the Mind of Alzheimers) suffers from Early onset Alzheimers. Bernadette has Bachelor of Arts in Psychology and has 15 years experience working with at risk adolescents with emotional disabilities including anxiety, depression and trauma. She worked in a school based alternative program which used a team of social workers, psychologists, teachers and behaviorists to design individual programs to help them to integrate in the general school population.
As member of a large family Bernadette learned quickly the challenges of not only navigating home care for two aging parents but also the emotional challenges her parents were facing as they aged. That experience brings a strong sense of empathy for our clients and our families as they work through the same process. Her belief in the the holistic approach of integrating Mind, Body and Spirit in the aging care process is what brought her to Home Care Assistance. She believes the HCA Balanced Care Method is a blue print for doing just that. The joy on a clients face as they share their happiness and their sense of purpose, and the peace of mind on the faces of their family members, is what motivates Bernadette every day. She is very grateful to be a part of the Home Care Assistance community. When not working you will find her in a yoga studio or scouring the internet as an amateur genealogist.
Tammy is our Staffing Manager at Home Care Assistance. Tammy started working in the senior home care field in 2005 as a Private Duty Caregiver. She then transitioned into a Scheduling Coordinator , focusing on the fine art of scheduling while finding the perfect caregiver and client match. Tammy’s role at Home Care Assistance requires having an understanding of the delicate art of caregiver and client matching. She honors and respects the uniqueness and independence of each client that we serve and understands the level of trust required to care for someone’s personal needs. As our Staffing Manager, she works closely with our Client Care Managers to make this possible. “To care for those who once cared for us is one of the highest honors.” ~ Tia Walker.
Susan is our recruitment manager at HCA. She came to us with 14 years of experience as a Vermont business owner in the human services industry. She describes herself first and foremost as a people person and has a wealth of knowledge in the local recruiting industry. Susan originally hails from Scotland, but has spent the last 15+ years in Vermont with her husband, and now three wonderful daughters. Susan feels passionate about the difference HCA makes with their clients using their Balanced Care Method, and Cognitive Therapeutics Method, as immediate family members battle dementia. In her spare time, Susan enjoys photography, culinary arts, singing, and even though she is a die-hard cat fan, her Cavalier King Charles Spaniel has invaded her life with mutual love and adoration!