About Our Staff
Owner and Business Operations
Tom is driven to exceed client expectations and believes that when working with an elder aging in home, communication between the client, family members, and HCA needs to be superior. Tom has a 26-year background in executive management roles primarily focused on client account management, customer service, hiring, and training. His role with HCA is to oversee daily business operations as well as assisting in screening, selecting, and training caregivers and continue to build Vermont’s finest team of caregivers. Tom is a graduate of Swarthmore College. Outside of work he enjoys time with his wife Stacy, two teenage daughters and their 3 dogs. Tom has worked as a volunteer ski instructor with Vermont Adaptive Ski and Sport for the past 5 years and has been active in the Underhill Recreation Committee for over 10 years.
Owner and Client Care Manager
Stacy has worked in both the hospital and home health settings as a Registered Nurse. She gained experience in a wide variety of hospitals including John Hopkins Hospital, Yale-New Haven Hospital, and FAHC/UVM Medical Center. Areas of experience include Oncology, Medical/Surgical and Critical Care/Trauma in the hospital setting. She also worked with the VNA of Chittenden and Grand Isle counties in the Pediatric high tech program. Over time, she learned to appreciate a holistic view of wellness and her desire is to help clients live happy and healthy lives at home. Stacy’s role is overseeing care plans and ensuring the highest standard of professionalism from all members of the care team. Stacy will work directly with families to make sure clients are happy over the course of our service. Recently, Stacy became a Functional Medicine Certified Health Coach.
Employee Care Manager
Kelsey’s desire is to help clients thrive in place by hiring, training, scheduling, staffing, and retaining the best Caregivers the area has to offer. As a veteran of several home care agencies, both as a caregiver and as office staff, she has seen that there is a gap between clients’ basic care needs and the type of care that creates healthy longevity. The client’s she would meet were getting the help they needed to remain in their homes safely, but they were not thriving as the programming and resources were just not there! Kelsey was drawn to Home Care Assistance to help clients thrive using The Balanced Care Method and The Cognitive Therapeutics Method. She has her bachelor’s from Saint Michael’s College in Psychology and Gender Studies and has worked in inpatient psychology at the University of Vermont Medical Center – all of which help her relate to and fulfill a wide range of client needs. She is excited to play a part in helping Home Care Assistance change the way the world ages on a daily basis in the homes of seniors throughout Northern Vermont! When Kelsey is not working she enjoys going for hikes with friends, gardening, drawing, and caring for her 2 dogs, Zeke and Mary. She also enjoys reading and volunteering at community events, anything to get outside!
Associate Client Care Manager
Bernadette came to HCA because of a strong personal connection with our aging population. Both her mother and grandfather passed from Alzheimers and her brother Greg O’Brien (author On Pluto Inside the Mind of Alzheimers) suffers from Early onset Alzheimers. Bernadette has Bachelor of Arts in Psychology and has 15 years experience working with at risk adolescents with emotional disabilities including anxiety, depression and trauma. She worked in a school based alternative program which used a team of social workers, psychologists, teachers and behaviorists to design individual programs to help them to integrate in the general school population.
As member of a large family Bernadette learned quickly the challenges of not only navigating home care for two aging parents but also the emotional challenges her parents were facing as they aged. That experience brings a strong sense of empathy for our clients and our families as they work through the same process. Her belief in the the holistic approach of integrating Mind, Body and Spirit in the aging care process is what brought her to Home Care Assistance. She believes the HCA Balanced Care Method is a blue print for doing just that. The joy on a clients face as they share their happiness and their sense of purpose, and the peace of mind on the faces of their family members, is what motivates Bernadette every day. She is very grateful to be a part of the Home Care Assistance community. When not working you will find her in a yoga studio or scouring the internet as an amateur genealogist.